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 When
is my payment due?
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Utility bills due on the 10th of each month. Late payments will
include a 10% late fee. Your will have a reminder of the past
due amount and a disconnect date on your next bill. You will
receive a second reminder (shut-off notice) prior to the disconnect
date. If you do not pay by the disconnect date you will be charged
a $10 service fee and your service will be shut off. You must
pay the amount due plus the service fee prior to reconnection. |
What
are my payment options?
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- Pay in person at City Hall Monday - Friday
8:30 to 5:00.
- Drop Box (located in parking lot West
of City Hall across Front Street)
- Credit card - payments in person, over
the phone or automatically each month—must complete
the Credit
Card Auto-Payment Form (PDF).
- Direct payment - auto drafting your
checking/savings account—must complete the Direct
Payment Form (PDF).
- Budget - The budget plan will estimate
a monthly payment amount for you based on current actual
usage, that amount will be the same each month and may change
on an annual basis. Budget
Plan Forms (PDF) are available and can be used in conjunction
with the direct payment plan.
|
Help!
I can't pay my bill.
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If you're unable to pay your utility bill prior to the disconnect
date, you may come to City Hall and sign a 10-day extension
agreement, you are allotted 2 extensions per calendar year.
Failure to pay the amount due in full within the 10-day extension
will result in immediate disconnection. |
I
think I have a leak and I need an adjustment.
| |
The Utility Adjustment Request Form may be completed if you
feel that you are entitled to an adjustment for reasons such
as a sewer credit for pool fills. If you had a leak and it's
been repaired, your may be eligible for an adjustment after
your readings return to your "normal" usage. |
Security
Lights
| |
Available
to all customers desiring security light (yard light) service
providing application is completed and the customer signs a
Protective
or Yard Light Agreement Form (PDF).
| |
175 Watt Sodium Vapor $ 9.12
250 Watt Sodium Vapor $ 11.25
400 Watt Sodium Vapor $ 13.83
1000 Watt Sodium Vapor $ 23.49
150 Watt Lucalox $ 9.12
400 Watt Sodium Vapor $ 25.93
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Sprinkling
Meters
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Meters
for water sprinkling are available whereby property owners will
not be charged sewer rates for lawn/garden sprinkling if they
separate their plumbing for installation of a separate water
meter.
The Acceptable Plumbing Layout Diagram (available at City Hall)
shows how your plumbing must be laid out to accommodate the
sprinkling meter, which will be supplied by The City. You must
obtain a Plumbing
Permit (PDF) and complete the Sprinkling
Meter Application Form (PDF).
You will need your plumbing permit to pick up the meter setting
supplies from our Stockroom at 501 South Front St. After completion,
and you have passed the plumbing inspection (Building Department
782-8427), you can schedule installation of your sprinkling
meter. This will be a separate charge on your monthly utility
bill.
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Contact
Us
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By
phone Monday-Friday 8:30 to 5:00 (269) 782-2195
Emergencies after hours (269) 782-8200 |
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